Working From Home

No matter what system/method of telepractice you use, you need to take steps to minimize the chance of a privacy breach. With many OTs working from home (with others present) you need to take reasonable measures to prevent client information from being observed. Consider:

  • Using a headset to reduce others from hearing confidential information.
  • If a camera is used, try to ensure your screen is concealed/protected from others’ view. There are privacy screen protectors that reduce others’ ability to see the visual on your screen, or position the screen in such a way that others can’t see it.
  • Any unauthorized access to private information is required to be reported to the Information and Privacy Commissioner of Ontario in an annual report. See what your obligations are.
  • Be aware of who is present on the client’s side and ensure confidentiality.